Sales Policy for Advancerapic Furniture

Effective Date: December 6, 2024

At Advancerapic Furniture, we are committed to providing our customers with high-quality furniture and exceptional customer service. Our sales policy outlines the terms and conditions regarding your purchases with us, ensuring a smooth and transparent shopping experience.

1. Ordering Process

  • Placing an Order: Orders can be placed through our website at advancerapic.net or by contacting our customer service team at [email protected] or (609) 239-2895. When placing an order, you are required to provide accurate billing, shipping, and contact information.
  • Order Confirmation: After you place an order, you will receive an order confirmation email with the details of your purchase. Please review the information carefully to ensure everything is correct.

2. Pricing and Payments

  • Pricing: All prices listed on our website are in U.S. Dollars and are subject to change without notice. Prices are valid at the time of order and may vary based on sales promotions or discounts.
  • Payment Methods: We accept various forms of payment, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other online payment methods. Payment must be completed at the time of purchase.
  • Sales Tax: Sales tax will be added to your order based on the shipping address. The applicable tax rate will be calculated during the checkout process.

3. Shipping and Delivery

  • Shipping Costs: Shipping costs will be calculated during checkout based on the weight, size, and destination of your order. Delivery charges may vary depending on the location and size of the items.
  • Delivery Time: We strive to process and ship all orders as quickly as possible. Standard delivery typically takes 5-10 business days, depending on your location. For large or custom orders, delivery may take longer. You will be notified if there are any delays in your shipment.
  • Shipping Restrictions: We currently ship within the United States. For international shipping, please contact our customer service team for further details.

4. Order Modifications and Cancellations

  • Modifications: If you need to modify your order, please contact us as soon as possible. Once your order is processed or shipped, it may not be possible to make changes.
  • Cancellations: If you wish to cancel your order, please contact us immediately. Cancellations can only be made before your order is processed or shipped. Once your order is shipped, the cancellation request will not be accepted.

5. Product Availability

  • Stock Availability: While we make every effort to keep our website updated with accurate product availability, stock levels may fluctuate. If an item becomes out of stock after your order is placed, we will notify you and offer alternatives, such as a backorder option or a refund.
  • Backorders: In the event that an item is on backorder, we will inform you of the expected delivery date and allow you to decide whether to proceed with the order or cancel.

6. Returns and Refunds

  • Return Policy: Our return and refund policy is detailed in a separate document. Please refer to the Refund and Returns Policy for more information.
  • Exchanges: If you wish to exchange an item, please refer to our returns policy for further instructions.

7. Warranty and Product Guarantees

  • Product Warranty: Some items may come with a manufacturer’s warranty. Please refer to the product’s description page for specific warranty details.
  • Damage or Defects: In the event of a defective or damaged item upon delivery, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.

8. Privacy and Security

  • Privacy Protection: We are committed to protecting your privacy. Any personal information you provide will be used solely for processing your order and will not be shared with third parties, except as necessary to fulfill your order (e.g., shipping providers). For more details, please refer to our Privacy Policy.
  • Secure Transactions: We use secure payment systems to process all transactions, ensuring that your payment information is protected.

9. Customer Service

  • Support: Our customer service team is available to assist you with any inquiries or concerns you may have about your order. Contact us via email at [email protected] or call (609) 239-2895.
  • Feedback: We value your feedback and strive to improve our service. If you have any comments or suggestions, feel free to reach out to us.

10. Changes to This Policy

Advancerapic Furniture reserves the right to update or modify this sales policy at any time. Any changes will be reflected on this page, with the “Effective Date” updated accordingly.

11. Contact Us

For questions regarding our sales policy or any other inquiries, please contact us:

Advancerapic Furniture
Address: 212 Jones Ave, Burlington, New Jersey
Email: [email protected]
Phone: (609) 239-2895
Website: advancerapic.net

By placing an order with Advancerapic Furniture, you agree to the terms and conditions outlined in this sales policy.